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Help When You Need It #MomsLoveAmwell

As a parent, there are often times I have questions or face something I’m worried about, and it can be terrifying trying to figure out what to do with no clue what direction to head. I’ll often find myself calling friends, hoping someone is around and knows what is going on, debating whether to call the pediatrician at 2 am or not.

When I learned about American Well, I realized I was learning about a service that basically answers a major problem for parents- they provide care to parents with questions anytime you need it.

every moment counts

American Well is the nation’s largest telehealth company, connecting users with their choice of doctor for immediate visits live at any time of day or night right from your home. You have online access to a doctor any hour of the day, seven days a week, via a mobile device or your desktop. American Well doctors, both primary care and specialist physicians, as well as behavioral therapists and nutritionists, can help with general health and wellness concerns, chronic condition management, minor illnesses and injuries, even prescription refills.

Or as it’s referred to in this video, American Well is like opening your medicine cabinet and having a little physician waiting on one of the shelves for your questions:

American Health provides care for anyone in your family, adults as well, and since I have two young boys and lots of questions, particularly about what I think is a major lack of appetite, I recently called American Well to ask about what my goals should be in terms of feeding them. My pediatrician would always just tell me “kids vary” and I just didn’t feel reassured with that answer, so a nutritionist’s feedback/reassurance was what I needed.

It was my first time using the service, and in less than two minutes of visiting their site, I had an account and was waiting to connect to a provider (our new nutritionist). I was able to connect via video or by texting, and the nutritionist even offered to call me.

Here is what is amazing…when I logged in I was immediately taken to the provider page so I could choose who to reach out to. There were five pages of physicians, nutritionists, and internists, each page with up to 12 names, for me to pick from, and many had the “Available now” tag…they were ready for me now. How awesome does it feel to know that someone is ready to help now.

american well provider page

I chose a family physician and a nutritionist (because we need both) that struck me as being approachable and patient, and appreciated seeing past reviews…both received 5 stars from hundreds of past users. I bookmarked them for the future- I’m sure I’ll have lots more questions! A session with our family physician at American Well is $49 and with our nutritionist is only $25- quite affordable compared to a typical doctor’s office visit, and no wait!

american well providers

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Compensation was provided by American Well via Momtrends. The opinions expressed herein are those of the author and are not indicative of the opinions of American Well or Momtrends.




  • Debbie Denny

    What a great service. Very handy when you need it.

  • Jeanine

    Sounds great! I hadn’t heard of Amwell before this post. I will have to check it out!

  • Danielle

    I believe I’ve heard of this service before and I think I used it once. If this is the company, I had a great experience!

  • Dawn McAlexander

    I love your son in the pic at the top of the page. He looks like he is already ready to become a doctor himself!

  • Stacey

    What a great idea this is! It would be so nice to have a doctor on call whenever and wherever!

  • Chrysa

    Thinks looks like a really helpful service. Sometimes its hard to be able to get to the doctor in person.

  • Estelle

    This looks like a super helpful service. I have to hold onto this info.

  • Donna

    I’ve never heard of American Well before and would have loved this when my son was younger (can still use it, but when he was a baby/toddler you question everything). I’m going to share this with my niece who has a 4 year old and a 2 month old… I know she will appreciate it!

  • Kiwi

    I love how technology is changing the medical world!Thanks for sharing this service!!

  • Christie

    I think that online doctors are the way of the future. So convenient for parents too

  • Ginger

    This would be a great service to have available to you. I will have to see if it is available in my area.

  • Jennifer E.

    This is such a great idea! Instead of using Google and scaring yourself with what comes up, you can find someone to talk to who will give you correct information! Fantastic!